Digital Technician – Digital Operations
Location: 4 roles in Gauteng, 1 role in Cape Town, 1 role in Kwa-Zulu Natal, 1 role in Nelspruit, 1 role in Bloemfontein
Reporting to: Technical Operations Manager
Remuneration: Market related and subject to experience
The Digital Technician is responsible for both the technical maintenance and support of digital signage systems, including LED displays, and for assisting in installations, servicing, and field operations.
Digital Technician – Digital Operations
Job Function and Purpose:
This hybrid role combines hands-on technician duties with assistant-level support to ensure operational efficiency across the company’s digital place-based media assets.
The ideal candidate is a technically minded individual with experience or strong interest in AV systems, electronics, and IT networking. You will work closely with senior technicians, handling everything from installations and diagnostics to tool preparation, job site logistics, and safety compliance.
Key Responsibilities:
Technical & On-Site Support
- Install, configure, dismantle, and maintain LED screen systems, digital signage hardware, mounts, and control units.
- Assist with and perform preventative maintenance, visual inspections, and basic repairs.
- Identify and troubleshoot technical faults involving power supplies, media players, connectivity, and display modules.
- Conduct on-site service work and installations under varying environmental conditions.
- Ensure that work meets operational standards and client expectations for visual quality and performance.
Tools, Equipment & Site Readiness
- Prepare tools, test equipment, cables, and required components prior to site deployment.
- Load, unload, and safely transport equipment between storage and job locations.
- Maintain a clean, safe, and organized working environment on-site and during transport.
- Ensure all tools and materials are accounted for post-installation or maintenance.
Documentation & Communication
- Accurately complete service logs, checklists, and job cards after every visit.
- Record observations and report faults or irregularities to the Technical or Operations Manager.
- Communicate effectively with team members, following protocols and client site requirements.
- Support updates to maintenance schedules and asset tracking logs as needed.
Safety, Health, Environment & Quality (SHEQ) Compliance
- Comply with all safety regulations and wear required PPE at all times.
- Observe electrical safety practices and assist in ensuring a hazard-free workspace.
- Immediately report any unsafe conditions, incidents, or damaged equipment.
- Adhere to internal quality standards for installations and maintenance.
Minimum Requirements:
- Matric (Grade 12) or equivalent
- Basic to intermediate knowledge of AV, electronics, or IT support functions
- Eagerness to learn and grow within the digital signage or AV maintenance space
- Physically fit and able to carry screens, tools, and components
- Excellent teamwork skills, punctuality, and a professional on-site demeanor
Preferred Qualifications & Skills (Advantageous):
- National Certificate or Diploma in Electrical Engineering, AV Technology, or IT Systems
- 2–3 years of experience in digital signage, AV, or electronics maintenance
- Familiarity with LED display systems, media players, CMS platforms, or networking basics (TCP/IP)
- Code B South African driver’s license
- Experience using hand tools, multimeters, crimping tools, and related equipment
Digital Technician – Digital Operations
Digital Technician Assistant – Digital Operations
Location: 2 roles in Gauteng, 2 roles in Cape Town, 1 role in Kwa-Zulu Natal, 1 role in Nelspruit, 1 role in Bloemfontein
Reporting to: Technical Operations Manager
Remuneration: Market related and subject to experience
The Technician Assistant supports the hands-on work involved in installing, maintaining, and servicing LED screens and digital signage systems across various sites
Digital Technician Assistant – Digital Operations
Job Function and Purpose:
This is an entry-level technical position ideal for someone eager to develop their skills in AV technology, electronics, and IT systems while working alongside experienced technicians.
In this role, a key function is ensuring installations run smoothly, tools and equipment are ready, and all tasks are completed safely and efficiently. An ability to learn, follow instructions, and contribute to a professional team will be essential to success in this role.
Key Responsibilities:
Technical & On-Site Support:
- Assist with the installation, dismantling, and relocation of LED screens and supporting hardware (mounts, brackets, power).
- Help with routine maintenance checks and preventative servicing, under the guidance of a qualified technician.
- Support basic fault-finding related to cabling, media players, power supplies, and display components.
Tools & Equipment Handling:
- Prepare tools, test equipment, cabling, and materials before heading to site.
- Assist in loading, unloading, and transporting technical gear between job sites.
- Keep the work area clean and hazard-free, helping to ensure job sites remain safe and organized.
Documentation & Communication:
- Accurately log your activities and observations on service job cards or checklists.
- Support the technician by noting key findings or updates during maintenance or installations.
- Maintain clear communication with your team and follow all site protocols professionally.
SHEQ Awareness (Safety, Health, Environment, and Quality):
- Always follow safety instructions and wear appropriate PPE (Personal Protective Equipment) on-site.
- Understand basic safety precautions when working with electrical equipment and at heights.
- Report any unsafe conditions, incidents, or damaged equipment immediately.
- Help maintain quality by handling components carefully and working to a clean, professional standard.
Minimum Requirements:
- Matric (Grade 12) or equivalent
- Basic understanding or interest in electronics, AV, or IT systems
- Eagerness to learn, with a good attitude and ability to follow instructions
- Physically fit and able to carry tools, equipment, and screens when required
- Dependable, punctual, and able to work cooperatively in a team environment
- Well-mannered and able to present yourself professionally on-site
Preferred but Not Essential:
- Certificate or coursework in Electrical Engineering, IT, AV Integration, or Technical Support
- Previous experience assisting in installation, electrical, or technical maintenance work
- A Code B driver’s license or ability to travel with a technician to job sites
- Familiarity with hand tools, multimeters, cables, or audiovisual equipment
Digital Technician Assistant – Digital Operations
General Manager – Operations for POP Warehouse
POPWarehouse was founded in 1998 and is a Point of Purchase Warehousing and Management Company in South Africa. Our integrated services provide a full Outbound Solution for the management of Point of Purchase (POP) material. This incorporates warehousing, management and the seamless delivery of project-based installations.
General Manager – Operations for POP Warehouse
Job Function and Purpose:
The main purpose of the role in the Organisation is to provide visible and clear leadership to the Operations Team.
The role will require partnership with internal teams to implement requirements from those internal Departments. The role will ensure strict adherence to Operational, Logistics and Finance processes, engaging with Directors, Client Service, Logistics, Finance and HR to deliver and implement cost effective and achievable shift strategies.
The general focus of the job is to develop and manage Process Adherence through the implementation of relevant SOP’s nationally, the analysis and interpretation of operational performance information, daily, weekly and monthly monitoring of relevant performance metrics, facilities management, insurance and risk management. The successful candidate needs to be a strategic thinker that has an intimate knowledge of the systems and procedures to effect changes that are meaningful to the business and profitability.
Financial Management: Implement financial controls and ensure responsible budget management at all levels.
The candidate needs to have experience in terms of Compliance (Health and Safety and other relevant Laws), managing permanent and temporary staff from a Human Capital point of view including performance management, disciplinary hearings, training and development, capacity and forecasting and recruiting the best Operations Team in the Industry.
The candidate must be a leader that can strategically analyse and implement policies, motivate staff and be solutions orientated including resourcefulness. The person also needs to have experience leading a large diversified team extracting the best out of all team members.
The candidate must be resourceful in engaging, negotiating and contracting with suppliers and stakeholders (internal and external) to achieve operational efficiencies.
The role reports to the CEO of the organisation, and will lead and manage the Operations Team with a staff compliment of 140.
Key Responsibilities:
- Employee Management
- Depot staff Leave management and management of Red Alert Leave
- Oversee and approve overtime and casual labour.
- Presentation and Interpretation of relevant Operational Statistics
- Develop and maintain operational checklist for audits and self-audit monthly.
- Develop, maintain, and oversee stocktakes for depot.
- Compile and present Exception Reports where applicable
- Compile Monthly Operational Executive Summaries
- Management of Space Capacity to ensure optimal utilisation and efficiency
- Supplier Management including landlords and Labour Brokers ensuring financial efficiency
- Implementation of new clients
- Review and interpret Client Events Calendar requirements and translate into actionable, understandable plans – i.e. delivering an end-to-end plan.
- Travel to and auditing of all warehouses nationally
- Implement the business strategic skills development plan in collaboration with HR.
- Ensure immediate and day to day problem resolution
- Project Planning and Milestone Management
- Compile and implement a Preventative Maintenance Plan
- Implementation and adherence to workflow for on-site depot clients
- Ensure all regions have hardware, software, and equipment necessary to run optimally.
- Manage Regional Fleet Operations
Key Competencies:
- Strong knowledge & experience of operations and warehousing
- Strong commercial & strategic decision making and problem-solving abilities
- Strong understanding of financial principles and procedures
- Strong people development & leadership skills
- Ability to deal with stakeholders on all levels
- Excellent communication and presentation skills
- Ability to influence stakeholders
- Project management and implementation skills
- Conflict management abilities
- Advanced time management and organisational skills
- Ability to work under pressure
- Attention to detail
- Ability to manage, motivate and support staff
Minimum Requirements:
- Minimum 5 years’ experience in a similar senior managerial role
- Minimum 5 years’ experience in Operations in multi-principal warehousing
- BCom degree or relevant tertiary qualification is essential
- Strong operational, commercial, and new business development skills
- Willingness to travel.
- Ability to read, write, and speak English
- Advanced MS Excel skills
General Manager – Operations for POP Warehouse
Technical Installations Supervisor – Digital Operation
Location: Head Office – Johannesburg
Reporting to: Technical Installations Manager
Remuneration: Market related and subject to experience
The Technical Installation Supervisor takes the lead on-site for the successful installation of LED screens and digital signage networks.
Technical Installations Supervisor – Digital Operation
Job Function and Purpose:
The role is responsible for coordinating installation teams, ensuring that each deployment is executed safely, on time, and in full compliance with technical specifications and SHEQ standards. The role plays a critical role in bridging the gap between project planning and field execution—ensuring that every installation meets quality, electrical, and structural requirements. The ability to manage technicians and subcontractors, solve problems on-site, and maintain a high standard of workmanship is essential to the success of the technical deployment team
Key Responsibilities:
On-Site Installation Supervision:
- Take charge of daily site operations, ensuring that LED screens and signage systems are installed according to approved plans and timelines.
- Oversee the work of technicians, riggers, electricians, and subcontractors, delegating tasks effectively to meet installation milestones.
- Ensure that all mounting, cabling, power connections, and system integrations follow the correct technical procedures.
Site Coordination & Project Support:
- Conduct pre-installation checks and verify site readiness with clients, landlords, and facility managers.
- Liaise with the Installation Manager to confirm scope, materials, and project requirements before deployment.
- Manage tools, spares, and installation materials—ensuring availability and proper usage across the team.
Technical Oversight & Quality Control:
- Interpret and work from technical drawings, wiring diagrams, and layout plans.
- Perform or supervise system tests, display calibration, and final inspections prior to handover.
- Identify and resolve any on-site installation issues, escalating where necessary for technical or structural challenges.
SHEQ Compliance & Safety:
- Ensure full compliance with Safety, Health, Environment, and Quality (SHEQ) standards on every site.
- Conduct toolbox talks, enforce the use of PPE, and perform daily safety checks.
- Maintain safe working conditions, especially when working at heights, with power tools, or near electrical connections.
- Document and report any incidents, hazards, or deviations from safety protocols.
Reporting & Documentation:
- Keep accurate records of site progress, daily reports, installation issues, and task completion.
- Complete and submit installation checklists, site photos, client sign-offs, and system configuration notes.
- Contribute to post-installation reviews, providing feedback to improve future deployments.
Key Competencies:
- Strong understanding of technical drawings, wiring schematics, and site layouts
- Ability to lead and motivate on-site teams while maintaining a disciplined, safety-first culture
- Excellent problem-solving skills and the ability to make real-time decisions during installations
- Professional communication skills when dealing with clients, vendors, and site representatives
- Solid time management and the ability to handle multiple priorities across different sites
Preferred (Advantageous):
- SHEQ-related training or certifications (e.g., Fall Arrest, First Aid, OHS compliance)
- Experience in Digital Out-of-Home (DOOH), retail networks, or large-format LED deployment
- Familiarity with digital signage CMS platforms, media players, or remote monitoring tools
- Basic experience with CAD drawings or construction layouts is a plus
Minimum Requirements:
- A valid South African driver’s license – essential
- National Diploma or certificate in Electrical Engineering, AV Integration, or a technical trade
- 3–5 years of hands-on experience in installing LED screens, AV systems, or digital signage infrastructure
- At least 1–2 years of team leadership or site supervision experience
- Working knowledge of electrical systems, mounting structures, and networked display technology
Technical Installations Supervisor – Digital Operation
Technical IT Assistant – Digital Operations
Location: Head Office – Johannesburg
Reporting to: Systems and Infrastructure Manager
Remuneration: Market related and subject to experience
We are seeking a Technical IT Assistant with a solid background in Linux/Ubuntu systems to support the deployment, operation, and troubleshooting of our digital signage infrastructure.
Technical IT Assistant – Digital Operations
Job Function and Purpose:
This role is critical in ensuring the smooth day-to-day performance of LED screens, media players, and content delivery systems across multiple physical locations. The ideal candidate is a proactive, hands-on problem-solver who’s comfortable working with networked media systems, digital signage platforms, and Linux-based devices.Key Responsibilities:
System Support & Maintenance
- Assist in configuring, deploying, and maintaining Linux/Ubuntu-based media players and servers.
- Perform OS-level tasks such as imaging, scripting, updates, permissions management, and log analysis.
- Monitor system performance, automate diagnostics, and ensure uptime across screen networks.
Network & Device Configuration
- Configure IP networking settings (static IP, DNS, firewall rules, SSH).
- Support integration of new screens, displays, and AV equipment into the infrastructure.
- Troubleshoot issues related to connectivity, playback, screen sync, or remote access.
CMS & Content Delivery Support
- Work with CMS platforms like Broadsign, Scala, or Signagelive to support content scheduling and playback troubleshooting.
- Perform content push tests, log capture, and basic scheduling adjustments as directed.
Technical Documentation & SOPs
- Maintain up-to-date technical documentation for device configurations, scripts, and troubleshooting steps.
- Assist in developing installation guides and onboarding documentation for new deployments.
Minimum Requirements:
Required Skills & Experience:
- 2–4 years of experience in an IT support or systems technician role.
- Strong hands-on experience with Linux/Ubuntu operating systems, especially in headless or embedded environments.
- Proficiency with terminal commands, shell scripting (bash), cron jobs, and package managers (apt).
- Familiarity with networking fundamentals (IP addressing, SSH, ports, firewalls, remote desktop/VNC).
- Basic understanding of AV systems and display technologies (HDMI, DisplayPort, media players).
Nice to Have:
- Experience supporting digital signage platforms (e.g., Broadsign, Scala, Xibo, or similar).
- Knowledge of remote device monitoring tools (e.g., Nagios, Zabbix, Datadog).
- Comfort working with Raspberry Pi or Intel NUC-style embedded systems.
Soft Skills:
- Strong attention to detail and documentation.
- Ability to prioritize and multitask in a fast-paced environment.
- Good communication skills and a collaborative mindset.
Technical IT Assistant – Digital Operations
Technical Operations Supervisor – Digital Operations
Location: 2 roles, Gauteng and Inland
Reporting to: Technical Operations Manager
Remuneration: Market related and subject to experience
The Technical Supervisor for LED Screens & Digital Networks takes charge of leading a field-based technical team, ensuring the seamless operation, maintenance, and performance of LED display systems and digital signage networks. Hands-on expertise, operational oversight, and a strong commitment to safety, health, environmental, and quality (SHEQ) compliance is essential.
Technical Operations Supervisor – Digital Operations
Job Function and Purpose:
The Technical Supervisor for LED Screens & Digital Networks takes charge of leading a field-based technical team, ensuring the seamless operation, maintenance, and performance of LED display systems and digital signage networks. Hands-on expertise, operational oversight, and a strong commitment to safety, health, environmental, and quality (SHEQ) compliance is essential.
The role is responsible for balancing fieldwork with team coordination, ensuring high service standards, minimal downtime, and proactive technical support across all sites.
Key Responsibilities:
Team Leadership & Field Management:
- Supervise and support a team of field technicians, ensuring efficient task allocation and site coverage.
- Guide, train, and monitor technician performance, promoting accountability and continuous improvement.
- Plan and manage daily schedules, job cards, and resource allocation for multiple locations.
- Conduct quality assurance checks on completed installations, maintenance, and repairs.
Technical Oversight & Support:
- Troubleshoot and resolve advanced technical issues related to LED screens, power systems, connectivity, and digital signage components.
- Lead on-site installations, upgrades, and diagnostics when escalated or complex intervention is required.
- Manage and maintain detailed records, including fault reports, service logs, equipment inventory, and site documentation.
- Monitor network performance and proactively respond to potential disruptions or failures.
SHEQ (Safety, Health, Environment, and Quality) Compliance:
- Ensure all field operations and technical tasks comply with SHEQ standards, local legislation, and internal protocols.
- Conduct regular safety briefings, risk assessments, and on-site audits to maintain a safe working environment.
- Implement and enforce safe working practices—particularly when working at height or with live electrical components.
- Record and address safety incidents, non-conformances, and corrective actions promptly and accurately.
Cross-Functional Coordination:
- Liaise with internal teams (IT, Operations, Content) to align on service delivery, escalations, and support needs.
- Coordinate with third-party service providers and contractors to resolve technical issues or complete joint installations.
- Represent the technical team in operational meetings, providing feedback and updates on field activities and system performance.
Key Competencies:
Preferred (Advantageous) Skills & Certifications:
- Certifications in CompTIA Network+, CTS (Certified Technology Specialist), or AVIXA training
- SHEQ-related certifications (e.g., First Aid, Fall Arrest, Occupational Health & Safety)
- Experience working in retail digital media, DOOH, transport networks, or event technologies
Minimum Requirements:
Qualifications & Experience You Bring:
- A valid South African driver’s license (Code B or higher) – mandatory
- A technical qualification in Electrical Engineering, Electronics, IT, AV, or a related field (NQF Level 6 or higher preferred)
- At least 3–5 years of hands-on experience in technical support, installation, or maintenance roles
- Minimum 1–2 years of experience in a team leadership or supervisory capacity
- Strong knowledge of LED screen technology, digital signage systems, and network fundamentals
- Confidence working with digital signage software, media players, and remote monitoring tools
- Ability to diagnose and resolve issues related to power, connectivity, and hardware performance
- Competence in managing inventory, spares, tools, and reporting systems
- Physically capable and willing to work at heights and in various environmental conditions
Additional Requirements:
- Flexibility to travel regularly to client and remote sites
- Availability for urgent or after-hours technical callouts when necessary
- High levels of professionalism, reliability, and self-discipline
- Strong awareness of safety protocols and a commitment to quality workmanship
Technical Operations Supervisor – Digital Operations
Workshop Supervisor – Digital Operations
Location: Head Office – Johannesburg
Reporting to: Systems and Infrastructure Manager
Remuneration: Market related and subject to experience
We are seeking a dependable and technically skilled Workshop Supervisor to lead our in-house repair and inventory operations supporting a national network of LED screens and digital place-based signage installations.
Workshop Supervisor – Digital Operations
Job Function and Purpose:
This role oversees component-level diagnostics and repairs, manages workshop staff and stock systems, and coordinates the distribution of technical parts to internal teams and job sites.
The ideal candidate brings a strong technical foundation in electronics or AV, combined with proven workshop or inventory management experience. A valid South African driver’s license is required for occasional site visits, urgent deliveries, and warehouse transfers.
Key Responsibilities:
- Workshop & Repair Operations
- Supervise day-to-day workshop activities, including diagnostics, component repair, soldering, calibration, and refurbishment.
- Oversee repair processes for LED displays, control systems, power modules, and related digital signage hardware.
- Ensure all repairs adhere to safety, functionality, and visual quality standards.
- Monitor SLA compliance and ensure repairs are delivered within required turnaround times.
- Parts & Spares Inventory Management
- Maintain real-time inventory records of all components, tools, consumables, and replacement parts.
- Monitor critical spare levels and manage reordering to avoid downtime.
- Oversee the receiving, inspection, labeling, and cataloging of incoming stock according to company and vendor specifications.
- Logistics & Distribution
- Coordinate and track the dispatch of repaired parts and stocked items to field teams or installation sites.
- Ensure accurate and secure packaging, labeling, and transportation of technical equipment.
- Maintain clear delivery logs and ensure all components are traceable.
- Team & Facility Management
- Lead and support a team of workshop technicians and technical assistants.
- Schedule tasks and delegate repair jobs based on team capacity and priority levels.
- Enforce safety procedures, tool care, ESD protocols, and general cleanliness in the workshop.
- Ensure tools and calibration instruments are maintained and serviced.
- Cross-Department Collaboration
- Liaise with:
- Technical Managers for fault trends, repair feasibility, and replacement guidance.
- Installation & Scheduling Managers to align part readiness with site rollouts or urgent repair needs.
- IT Teams for hardware compatibility and firmware/software integration.
- Digital Studio for campaign-impacting hardware dependencies or delays.
- Contribute feedback on frequent component failures and suggest long-term preventive measures.
Key Competencies:
- Strong technical knowledge of fault diagnosis, component replacement, and calibration
- Hands-on experience with LED modules, control cards, media players, and power circuitry
- Proficient in Google Sheets/Excel and digital stock management systems
- Excellent time management, prioritization, and multitasking skills
- Clear communication skills and ability to collaborate cross-functionally
- Strong leadership, planning, and staff supervision capabilities
Preferred:
- Industry experience in Digital Out-of-Home (DOOH) or digital signage networks
- Working knowledge of LED display technologies, data/power cabling, and display control systems
- Familiarity with ESD precautions, IPC soldering standards, and use of oscilloscopes or test equipment
Minimum Requirements:
- Valid South African driver’s license (Code B or higher)
- National Diploma or Technical Certificate in Electronics, Electrical Engineering, AV Technology, or similar
- 3–5 years of experience in technical repair, workshop, or hardware maintenance environments
- Prior experience supervising a team in a technical, repair, or inventory setting